Warranty & DOA (Dead on Arrival) Policy
Warranty Coverage
Warranty terms, coverage periods, and conditions vary by manufacturer and will apply as stated by the original product manufacturer.
Important Notes:
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We do not provide additional warranties beyond the manufacturer’s coverage.
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Proof of purchase is required for all warranty claims.
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Warranty does not cover normal wear and tear, misuse, unauthorized modifications, or damage caused by improper handling or installation.
For specific warranty details, please refer to the product listing or contact our Customer Support team before purchase.
DOA (Dead on Arrival) Returns
If you receive a product that is non-functional upon delivery:
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Notify our Customer Support team within [X] business days of receiving your order.
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Provide your order number, a detailed description of the issue, and photos/videos if possible.
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We will work with the manufacturer or supplier to verify the claim and provide return instructions.
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Products must be returned in their original packaging with all included accessories.
Upon approval, a replacement, credit, or refund will be issued based on manufacturer policy and stock availability.